conflict management
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Unfortunately, stress and potential for violence in and out of the workplace is a reality. This can bring both physical and mental problems to the employee and their families.
We all have our part to play in the avoidance of unpleasant situations, both mental and physical. On this course, awareness and diffusion techniques are practiced. The following subjects will be covered:
- Increased confidence in yourself, self-responsibility & self control
- Save time & energy through swift decision making
- Examination of injuries
- Better & closer working relationships
- Basic breakaway techniques
- Law of Self Defence
- Causes of Violence at Work
- Personal Risk Assessment
This is a one day/10 hr course (6hrs with the trainer, 4hrs coursework to be completed in your own time before the single day instructor led course) and can be delivered at your workplace providing certain venue requirements are met. Upon successful completion, course candidates will receive an NVQ Certificated course accredited by EDEXCEL.
Individuals: £90
Groups (up to 10 people): £800
Includes EDEXCEL Certificate.
